What kind of information do we collect?
Hotel “INTEGRA“ 4* may collect following  personal information from visitors of the website:

Personal identification information
We may collect personal information from visitors in a variety of ways. These personal information may be  related to activities, services, features or resources, which are available on our website. Visitors may visit our website anonymously. We will collect personal identification information from visitors only if they voluntarily submit such information to us. Visitors can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.​

Non-personal identification information
We may collect non-personal identification information about visitors whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about visitor’s means of connection to our site, such as the operating system, the Internet service providers utilized and other similar information.

Web browser cookies
This website collects cookies so that its capabilities are better tailored to the needs of users. In addition, the Internet browser stores cookies for the purpose of keeping records of website visits. Users can change their browser settings to disable the collection of cookies. It is also possible to activate a browser alert every time a website requests cookies. If the user disables the sending of cookies, some parts of the website may not be operational.

How do we use collected information?
“Integra inženjering“ d.o.o. (PLC) collects and uses information of users in order to continually  improve its content and to tailor it to visitor’s interests.

How do we protect users’sinformation?
During the cration of this website, we have applied reasonable security measures in line with best practises in this area (ISO/IEC 27001). Among others, these security measures include data collection, data storage and data processing. In this way, personal and other customer data collected on the website is protected from unauthorized access, alteration, disclosure or destruction.

Sharing of your personal information
We do not sell, trade, or rent visitors personal identification information to others. Personal data can be shared only in compliance with legal requirements stipulated in applicable data protection legislation, as well as all relevant regulations regarding this matter.

Online privacy policy only
This privacy policy applies only to information collected through our website and not to information collected on other ways.

Changes to the privacy policy of personal information
“Integra inženjering“ d.o.o. (PLC) as the right to make changes to the privacy policy of personal data at any time. In the event of a policy change,“Integra inženjering“ d.o.o. (PLC) will post a notification on the main page of our webite. The notification will include the applicable date of the change of new privacy policy. We encourage visitors to frequently check this page for any changes to stay informed about all changes of this privacy policy. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of its modifications.

Your acceptance of these terms
By using this website, you signify your acceptance of this privacy policy. If you do not agree to this policy, please do not use our website. Your continued use of the website will be deemed as your acceptance of all actual  privacy policy terms.

Contact Information
If you have any questions about this privacy policy, please contact us at:

Hotel “INTEGRA“ 4*  BANJA LUKA
129, Kralja Petra I Karađorđevića Street
Phone: + 387 (0)51 493 420
Mobile phone: + 387 (0)65 430 851
banjaluka@hotelintegra.ba